Terms of service

By using this website and placing an order with SOLIDGROUND, you agree to the following terms.
Product Information
We do our best to ensure all product details, images, pricing, and descriptions are accurate. Minor differences in colour or appearance may happen due to lighting or screen settings.

Orders
All orders are subject to availability and confirmation. We reserve the right to refuse, cancel, or limit any order at our discretion.

Pricing
All prices are shown in Ringgit Malaysia (RM). Prices may change at any time without prior notice.

Payment
Full payment must be made before an order is processed and shipped.

Shipping
Delivery times are estimates only. SOLIDGROUND is not responsible for delays caused by courier services, customs, or events beyond our control.

Returns and Refunds
All sales are final unless the item received has a serious defect or the wrong item was sent. Please refer to our Return & Refund Policy for full details.

Sizing
Customers are responsible for checking the size chart before placing an order. We are not responsible for wrong size selection made by the customer.

Intellectual Property
All content on this website, including logos, designs, images, and text, belongs to SOLIDGROUND and may not be copied, used, or reproduced without permission.

Limitation of Liability
SOLIDGROUND will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Changes to Terms
We reserve the right to update or change these terms at any time without prior notice.
Contact
For any questions, please contact:
solidground.my@gmail.com
+60 12-928 0523